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Privacy Policy

Effective Date: July 27, 2026

At Tessa Cleaning Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website or communicate with us online.

By using this website, you agree to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect personal information that you voluntarily provide through our website, including when you:

  • Request a quote
  • Book a cleaning service
  • Complete an employment application
  • Contact us through our contact forms
  • Subscribe to updates

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Property address
  • City and State
  • Service requested
  • Appointment preferences
  • Any additional information you choose to provide
  1. How We Use Your Information

We use the information you provide to:

  •  Respond to inquiries
  • Prepare estimates
  • Schedule cleaning services
  • Communicate regarding appointments
  •  Provide customer support
  • Process employment applications
  • Improve our website and customer experience
  • Comply with legal obligations

We only collect information necessary to provide our services effectively.

  1. Website Analytics & Cookies

Our website may use cookies and similar technologies to improve website performance and understand how visitors use our site.

We may also use third-party services such as:

  • Google Analytics
  • Google Search Console
  • Website performance tools

These services collect anonymous information such as:

  •  Pages visited
  • Time spent on the website
  • Browser type
  • Device information
  • General geographic location

This information helps us improve our website and user experience.

You may disable cookies through your browser settings if you prefer.

  1. Third-Party Services

Our website integrates with trusted third-party providers to improve your experience, including services such as:

  •  Jobber (online booking and quote requests)
  • QuickBooks (invoicing and billing)
  •  Google Maps
  • Google Reviews
  • Payment providers (such as QuickBooks Payments, Venmo, Zelle, or PayPal where applicable)


These third-party providers maintain their own privacy policies governing how they collect and process information.

We encourage you to review their privacy policies when using their services.

  1. Information Security

    Protecting your information is important to us.

    We use reasonable administrative, technical, and physical safeguards to protect the information submitted through our website from unauthorized access, disclosure, alteration, or misuse.

    While no method of online transmission can be guaranteed to be completely secure, we continually work to protect your information using commercially reasonable security practices.

  2. Information Sharing

    Tessa Cleaning Services does not sell, rent, or trade your personal information to third parties for marketing purposes.

    We may share information only when necessary to:

  •  Process requested services
  • Operate our business
  • Comply with legal obligations
  • Protect the rights, safety, or property of Tessa Cleaning Services or others
  1. External Links

    Our website may contain links to third-party websites or services.

    We are not responsible for the privacy practices, content, or security of websites we do not own or control.

  2. Children’s Privacy

    Our website is not intended for children under the age of 13.

    We do not knowingly collect personal information from children.

    If we become aware that information has been submitted by a child, we will promptly delete it.

  3. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our business, legal requirements, or website functionality.

    The updated version will always be posted on this page with the revised effective date.

  4. Contact Us

    If you have questions regarding this Privacy Policy or how your information is handled, please contact us.
    Tessa Cleaning Services

    Kalamazoo Office
    (269) 267-8661

    Grand Rapids Office
    (616) 304-2988

    Email:
    info@tessacleaning.com

    Kalamazoo Office
    422 E. Cork St., Suite B
    Kalamazoo, MI 49001

    Grand Rapids Office
    3824 44th Street SE
    Kentwood, MI 49512